Shipping

Orders ship within 24hrs (business days) of order placement.  Arrival time will vary by location.  Orders placed on Friday after 1pm, or on Saturday, and Sunday will be processed the following Monday.

Returns

100% GUARANTEED: If for any reason you are dissatisfied with one of our products, return the unused portion and proof of purchase to your Artemis retailer for replacement or refund.

In Store purchases:

Please return at retailer where product was originally purchased.  Returns subject to rules and regulations of individual retailer.

Online Purchases Through www.artemiscompany.com:

1.  Email info@artemiscompany.com with the subject line "Return Request + (order #)"

2.  Artemis customer service will respond with the RA form.

3.  Reply with completed RA form to info@artemiscompany.com.

4.  Once you receive confirmation your return has been accepted, ship returned product back to:

Attn: Returns
Artemis Pet Food Co., Inc.
18010 S. Figueroa Street
Gardena, CA 90248